Warmly Implementation Documentation: Slack

Last updated: March 11, 2026

Note: This is available to all Warmly users.

Warmly’s Slack integration makes it easy for your team to get real-time alerts whenever someone visits your website. By using segments, you can filter out noise like low-intent or non-ICP visitors - and prioritize the visits that matter most.

Here’s a quick guide to help you get your first Slack alert up and running in just a few clicks!

Before You Begin

Please make sure of the following:

  • Ensure that your slack channels are public channels.
    We do not support private channels. Here's a step-by-step guide on how to convert a channel to public.

  • You must have the right permissions.
    The person performing the migration should be a Slack Admin or have permission to install apps. Failure to do so will result in this error:

    {"statusCode":500,"error":"Internal Server Error","message":"Error creating slack notification - Unauthorized"}

What can our integration access?

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🛠 Step-by-Step Instructions

Step 1: Connect Slack to Warmly

  1. Go to Settings in the left-hand sidebar.

  2. Scroll down to the Integrations section and click on Slack.

  3. Allow Warmly to access your Slack workspace.

Step 2: Click on 'Add Alert'

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Step 3: Select a Slack Channel to send alerts to

Once you connect your Slack workspace to Warmly, you’ll see a dropdown with all your public Slack channels.

Note: You can only pick one channel per alert.

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Step 4: Select what should trigger the alerts

Step 4a: Pick an Alert Type

  • Lands on a page: Alerts fire in real time when a visitor hits a page (great for warm calling).

    Note: At minimum, only company-info is required, but includes contact info if found.

  • Fills out a form: Alerts fire in real time when a visitor is detected entering their email on a form. Good lead to follow-up on even if they abandoned the form.

    Note: At minimum, only person-info is required, but includes company info if found.

  • After full identification completes: Not real-time. Alerts fire only after both company and person-level details are found.

    Note: May take a few minutes or up to an hour.

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Step 4b: Configure real-time conditions (optional)

You can add multiple alert conditions, and choose whether all or any of the conditions need to match.

  • Website Domain: e.g. alerts only for visits to yourcompany.com

  • Page Path: e.g. alerts only for when someone lands on /pricing

  • UTM: e.g. alerts only for visits from a certain marketing campaign.

  • Visit Location: e.g. alerts only for visitors from specific countries.

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Step 5: Configure who to get notifications for

  • With known company website: Only get notified about visitors with an identified company website.

  • Anyone including anonymous: Get notified about all visitors, regardless of known email or company website.

Optional: You can also add segments to target specific accounts, like SDR-owned accounts or closed-lost deals.

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Step 6: Select who to @mention in notifications

  • Do not mention any user: No slack users will be mentioned in any slack notifications to this channel by this Slack alert.

  • Use a routing rule to @mention users: You can set up assignment routes using Lead Routing to automatically @mention specific reps/users.

  • Directly @mention all of these users: You can select multiple users that will be mentioned in any slack notification sent to this channel by this Slack alert.

Note: Users must be members of your Slack workspace.

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Step 7: Give a name to your Slack Alert

Lastly, give your alert a name, click "Create Slack Alert", and you’re done! 🚀
Your new alert will now show up in the list, and you can edit, duplicate, or delete it anytime.

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Have questions or feedback? Reach out to your CSM or email us at [email protected]