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Segments 2.0 - CRM Company
Maximus Greenwald avatar
Written by Maximus Greenwald
Updated over a week ago

In this article, we'll walk you through creating filters for CRM accounts. You'll learn how to refine your search by account owner, account lifecycle stage, and any custom fields you've integrated. These filters will help you manage and prioritize your accounts more effectively, ensuring that your CRM data is always actionable and aligned with your goals.

**** Setup is the SAME for Hubspot and Salesforce ****

Navigation


Start by going into Segments 2.0


Building CRM Account Segments

Filtering by CRM account is essential for effectively managing your customer/prospect relationships. By filtering based on account status, ownership, or lifecycle stage, you can quickly identify which accounts require immediate attention, are in a specific stage of your sales pipeline, or need to be filtered out. This targeted approach ensures that you're focusing your efforts on the most relevant accounts, optimizing your time and resources for better results.

CRM Account

(you'll only see the CRM you've integrated here)

CRM Account Fields

CRM Account: Exists / Does Not Exist

CRM Account Lifecycle Stage

Filter Out Customers

CRM Account Owner

EXAMPLES:

Filter In Net New Accounts

Lina's Owned Accounts


Building CRM Opportunity Segments

Filtering by CRM opportunity allows you to strategically manage your sales pipeline. By filtering based on whether an opportunity exists, who owns the opportunity, or its current stage, you can focus on companies that need specific attention. For instance, you can filter in companies with closed lost deals to identify re-engagement opportunities or filter out active deals to concentrate on other prospects. This approach ensures you're making data-driven decisions, maximizing your sales efforts where they matter most.

CRM Opportunity

(you'll only see the CRM you've integrated here)

CRM Opportunity Fields (you'll see your custom fields here, too)

Opportunity Exists / Does Not Exist

Opportunity Owner

Opportunity Stage

EXAMPLES:

Filter IN Closed Lost Deals

Filter OUT Closed Won + Active Deals


Building your ICP into ONE segment !!

Filter In Katherine's Accounts with Contract Sent

Filter In Closed Lost Deals before July 1, 2024

This article was written by the Customer Success team at Warmly. Please feel free to reach out to your CSM directly or [email protected]

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