This article is designed to guide reps through the best practices for initiating conversations with prospects who visit your website. Starting a chat effectively is crucial for engaging potential customers and providing them with the assistance they need. Here, you'll find key strategies and tips for making those first interactions count, ensuring you create a positive impression and help prospects move smoothly through their journey with your brand.
Ideas for Initiating a Chat:
Hey! can I help? real person here :)
Real person here!
See you’re on the pricing page, any questions?
(if they’re reading a blog about your company vs a competitor) Hey! Happy to explain how we compare :)
Any mention about the page their on
Ask a qualifying question
real person here, not a bot :) - try me!
send a gif after saying hello or hey there!
This article was written by the Customer Success team at Warmly. Please feel free to reach out to your CSM directly or [email protected]