Once you have some basic channels up and running, you can create and integrate as many Slack Channels as you'd like!
Below are some recommendations of Slack Channels that Warmly and some of our customers use.
As always, reach out to your CSM for assistance to set up new channels ⭐️
warmly-general-leads
Good for a basic, catch-all Slack channel
warmly-johns-accounts
Notify a specific rep when their accounts are on the site
warmly-johns-territory
Notify a specific rep when an account from their territory is on the site
warmly-greenfield-ICP
Notify the team when a greenfield (or net new) account is on the site that fits within your ICP
warmly-chat-replies
Notify the team when a prospect is live on the site and interacting with the chat bot -- IMPORTANT ONE!!
warmly-form-fills
Notify the team when a prospect is on the site and begins to fill out a form (starts typing on the site)
warmly-research-intent
Connected with Bombora research intent, notify the team when an account visits the site that has one or more of the research intent topics you selected (make sure you have selected you topics in the Bombora integration of Warmly)
warmly-pricing-page
(or any other high intent page: demo, signup, free trial, blog, etc.) Notify the team when a visitor has hit a specific page on your website
warmly-active-deals
Notify the team (likely the AEs) when an active deal of theirs is on the site
warmly-closed-lost
Notify the team of any closed lost deals who are revisiting the site. This is very low hanging fruit!!
warmly-[industry based]
Notify the team of specific industry visitors. This is helpful if your team targets multiple industries
warmly-[location based]
Notify the team of specific location visitors. This is helpful if your team covers multiple territories or have teams spread across the globe
This article was written by the Customer Success team at Warmly. Please feel free to reach out to your CSM directly or [email protected]