See the video below for a step-by-step guide to set up a basic workflow using Warmly's Inbound Chat.

Warmly's Inbound Chat is a powerful feature enabling you to guide your website visitors through a manicured journey on your website. Whether they are a prospect looking to speak to your sales team, a customer asking for support, or a visitor seeking additional information about your company, Warmly's Inbound Chat will help your team efficiently route them to the right resource.

Setting up an Inbound Chat workflow is easy! Don't forget to create and integrate a Slack channel (or multiple Slack channels) to route Inbound Chat notifications into for your team.

This article was written by the Customer Success team at Warmly. Please feel free to reach out to your CSM directly or [email protected]
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