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My Nametag looks blurry, how do I fix it?

Blurry Warmly Nametags

Maximus Greenwald avatar
Written by Maximus Greenwald
Updated over a week ago

Warmly nametags are streamed alongside your video in a Zoom meeting. Zoom's video resolution will change based on a series of factors.

To improve the resolution of your nametag and those that you're meeting with please enable the HD Video settings in your Zoom Video Settings.

If you're an IT admin - please enable the 1080p resolution at the account level. More info on how to do that here.

Additional factors that might make your nametag or others' nametags appear blurry:

  1. Your internet speed

  2. The internet speed of the people you're meeting with

  3. The number of people on the Zoom call (more = Zoom lowers resolution)

  4. Whether or not you use an external camera

  5. The lighting for your call

Warmly does its best to optimize for a clean, viewable nametag to ensure that you're easily able to build a great relationship with your coworkers.

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