Step 1: Make sure you have the most recent version of Zoom & you see the "Apps" tab in your Zoom Desktop

Step 2: Ensure your Admin has pre-approved Warmly

Step 3: Ensure you're logged into the same Zoom account on the Web & Desktop

Step 4: Try to launch the Zoom app one more time

Use Warmly for web until your admin approves

Still need help?

You can always schedule a call with us, email us, go to our help center, or you can click the purple chat box on the bottom right to speak with someone who can help you.

Heads up: Zoom Apps are not yet available for mobile, accounts that have "end-to-end encryption required" turned on, and some large enterprise education & government Zoom accounts.

Other ways to use Warmly

Use Warmly in Google Meet, Microsoft Teams & Zoom right from your desktop

Warmly for Mac

Download Warmly for Mac now

Warmly for Web

You can always see your meetings by logging into the web app.

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