Step 1: Make sure you have the most recent version of Zoom & you see the "Apps" tab in your Zoom Desktop
Step 2: Ensure your Admin has pre-approved Warmly
Step 3: Ensure you're logged into the same Zoom account on the Web & Desktop
Step 4: Try to launch the Zoom app one more time
Use Warmly for web until your admin approves
Still need help?
You can always schedule a call with us, email us, go to our help center, or you can click the purple chat box on the bottom right to speak with someone who can help you.
Heads up: Zoom Apps are not yet available for mobile, accounts that have "end-to-end encryption required" turned on, and some large enterprise education & government Zoom accounts.
Other ways to use Warmly
Use Warmly in Google Meet, Microsoft Teams & Zoom right from your desktop
Warmly for Mac
Warmly for Windows
Warmly for Web
You can always see your meetings by logging into the web app.