Warmly Implementation Documentation: Sendoso
Last updated: April 14, 2026
Note: This is only available to users on the paid Warmly plan. You must have a Sendoso subscription to use this feature
What is this feature?
Gifting is one of the most effective outbound strategies—but it’s often manual, delayed, and disconnected from real-time intent.
With Warmly + Sendoso, you can trigger gifts exactly when intent is highest, turning key moments into meaningful engagement.
When a prospect triggers a qualifying signal in your orchestration (e.g., visiting a pricing page or showing strong intent), Warmly will:
Send an eGift via your selected Sendoso campaign
Include your optional custom message
Track delivery and log results automatically
Benefits:
Move faster: Gifts are sent instantly when intent spikes—not hours or days later
Increase replies: Personalized gifting stands out from generic outreach
Track everything: Delivery status is logged alongside your orchestration metrics
You choose the campaign and messaging, Warmly handles the execution and tracking!
Before you start
Make sure you have:
An active Sendoso account with at least one live campaign
A Warmly plan that includes Sendoso
Admin or settings access in Warmly to connect integrations
Step-by-step setup
Step 1: Connect Sendoso to Warmly
Go to Settings → Integrations in Warmly
Find Sendoso under Sales Engagement and click Connect
Log in to Sendoso and approve access
You’ll be redirected back to Warmly—look for a Connected status
Step 2: Add a Sendoso step to your sequence
Go to Orchestration and open (or create) a sequence
Add a new step and select Sendoso
Configure the step:
Select a campaign (active campaigns will appear with pricing)
Add a custom message (optional)
Save and publish your sequence
Step 3: What happens when the step runs?
When a prospect reaches the Sendoso step:
Warmly confirms your Sendoso connection is active
Validates the prospect (valid email, not blocklisted)
Sends the eGift via your selected campaign
Logs the result, including a tracking URL, in orchestration metrics
Duplicate protection:
Warmly ensures a prospect won’t receive the same gift more than once from the same step.
Use cases
Here are a few ways to use Sendoso in your workflows:
Re-engage stalled deals
Trigger a gift when a key contact revisits your pricing page to restart a conversation.
Accelerate high-intent prospects
Send an eGift when someone repeatedly visits your demo or booking page without converting.
Post-demo follow-up
Automatically send a thank-you gift after a demo to leave a strong impression.
Have questions or feedback? Reach out to your CSM or email us at [email protected]